Within our practice we hold information about you including, but not limited to, your name and address, clinical details such as the condition of your eyes, your spectacle and/or contact lens prescription and copies of any correspondence we have written about you or received from other professionals such as your GP or consultant.
If you are an NHS patient we may be required to provide your record to authorised persons within the NHS (these persons will also be bound by a duty of confidentiality). This is normally to confirm that we have provided the services we have been paid for, and to improve the quality of service. Occasionally, the NHS may contact some of our patients to confirm they have received the services (i.e. sight tests and/or spectacles) as part of this process.
Occasionally, we may use the data we hold to assess trends or to audit our performance so that we may monitor and improve the services we provide to you. Wherever possible, this analysis is carried out using anonymised data.
We take your privacy very seriously and adhere strictly to the guidance of the College of Optometrists and the Data Protection Act. We do not pass any of your personal information to a third party without consent unless there is a clear public interest duty to do so.